Solar Illuminations recognises and very much appreciates the contributions made to the success of this company by our employees, suppliers, manufacturers and of course our valued customers.
- Our goal is to remain a leader in our industry by striving to be in the forefront of designing, creating and bringing to market our newest ideas in the form of the most innovative products.
- We aim to offer highly competitive pricing and back that with a lowest price guarantee.
- Our products must be of the highest quality and proven reliable. In this respect we will not sell any product that we have not thoroughly tried and tested to a level that we are fully satisfied with, and thereby being perfectly fit for the purpose it is sold for.
- All our marketing, advertising, internet, media and promotional literature must be easily understood, legal, honest, and factual. Solar Illuminations is a company committed to being the very best within the solar lighting industry and continues to build upon our great reputation that we are proud to have achieved over the past 11 years.
- We expect our employees to handle, process and administer all transactions and inquiries with the upmost of respect, honesty and courtesy.
- Even though at this time we are not accredited with ISO9001:2008 we have a strict internal quality management system which mirrors that of the ISO standard.
- We endeavour to provide nothing less than 100% customer satisfaction with our products, our service, and our online shopping experience.
- If for any reason you are unhappy with your purchase, or any part of your transaction or inquiry, then please email your concerns to our Customer Service Manager at: [email protected]
We promise to handle all concerns within 2 working days.